Error: Failed to Export the Report

When you try to print a document in Great Plains and you're using Forms Printer, you get the following error: Failed to Export the Report.

Solution:

Crystal Reports 8.5: Copy all Crystal Dlls from C:\WINDOWS\Crystal folder to the C:\WINDOWS\system32

Crystal Reports 9.0: Copy the Files in C:\program files\Common Files\Crystal Decisions\2.0\Bin TO C:\WINDOWS\system32

Crystal Reports 10: The path is C:\program files\Common Files\Crystal Decisions\2.5\Bin

The recommended way is to copy the files but don't overwrite any existing files in Windows\system32, but just add the Crystal files.

Adding more audience to this blog

To cater to a broader audience, I've decided to add Crystal Reports. I've been helping a lot of users in MBS Great Plains community site and Tek-tips in how to create, look for sql tables or even linking tables.

FRx 6.5 error in Windows Server 2003

We're upgrading all our servers to Windows Server 2003 and the last servers for upgrade were the SQL Server and FRx. When we try to start FRx 6.5, we get Error 339 on CSTEXT32.OCX.

I found an article in CustomerSource on this error:

CAUSE

FRx 6.5 has been installed on a Windows 2003 Server. Service Pack build 6.5.152 (Service Pack 4) has been applied, instead of the Windows 2003 Hot Fix. The Windows 2003 Hot Fix is required in order to successfully start FRx 6.5 on a Windows 2003 server.

RESOLUTION

Download and apply the Windows 2003 Hot Fix on the Windows 2003 server. The Windows 2003 Hot Fix is located on PartnerSource, CustomerSource, and the Great Plains FTP site:

PartnerSource -
https://mbs.microsoft.com/partnersource/products/
greatplains/downloads/hotfixes/frx65w2003hotfix.htm

CustomerSource -
https://mbs.microsoft.com/customersource/support/
downloads/hotfixes/frx65w2003hotfix.htm